MFLA with the Mayor’s Office of Immigrant Affairs launched a community analysis of the accessibility of city services across the 90 languages spoken across the City. The work resulted in Mayor Eric Garcetti signing Executive Directive 32 which seeks to improve access to City information and services for English language learners in Los Angeles.

ED32 requires every City department, for the first time, to implement a plan to handle language access matters and appoint a liaison to the newly created Citywide Language Access Working Group. In addition, a new Language Access Coordinator will be appointed within City government to oversee the implementation of the work.